Crystalapp Technologies

Transforming MSMEs with AI

Crystalapp Technologies is a Nairobi-based technology organization providing AI-enabled Business Intelligence and data analytics for MSMEs in Africa. Our purpose is to empower micro, small and medium-sized enterprises with advanced technology solutions to drive efficiency and growth.

Grow your Business

Our AI provides valuable insights into customer behavior, market trends, and business operations. Data-driven decision-making allows you to identify opportunities, optimize processes, and tailor strategies for growth.

Know your Customer

Our AI helps you create personalized experiences for customers by analyzing their preferences, behavior, and past interactions. Personalized marketing and customer service can improve customer satisfaction and loyalty.

Services

The value we bring to your Business

Improved decision making

Our app provides you with AI-powered sales and payment reports that help your business to stay ahead of the competition and adapt to changing market conditions.

Operational efficiency

Our app provides you with automation that helps you streamlines repetitive tasks, reducing manual workload and minimizing errors.

Better risk management

Our app provides predictive analytics that help you forecast future trends, customer behavior, and market shifts. This enhances you ability to predict demand, reduce costs and minimize delays.

Theft detection

Our app provides you with AI-powered stock inventory reports that help you detect and prevent inventory fraudulent activities. Fostering a secure environment for business growth.

F.A.Q

Frequently Asked Questions

How does the AI Technology work?

Our team will install our AI-powered mobile app called CrystalBusiness on your smartphone where you will access the AI-enabled features.
Which type businesses can enjoy this AI Technology?

Businesses currently supported: • Bars & Restaurants • Liquor shops • Boutiques • Beauty & Cosmetics • Hotels & Bookings • Barber & Salon & Spa • Baby shops • Hardware & Homeware shops • Auto Spare shops • Distributors & Manufacturers • Cafe & Fast food restaurants • Electrical & Lighting shops • Events & Carwash • Minimart & Retail shops • Pharmacy
How much does it cost to access this features?

Our pricing varies on the type of business and subscription package you choose. Our lowest bronze package starts at KES 1,740 per/month
Which kind of features does your app offer?

Our app is designed as a Point Of Sale(POS) that means you can enjoy: • AI-powered sales & payment reports • AI-powered stock inventory management • Print customer physical receipts • Materials & ingredients control • AI-powered Supplier purchase reports • AI-powered Expense reports • AI-powered Profit and Loss reports • Customer invoices & quotations • Roles & access levels • Credit payments management • AI-powered Sales & Weather forecast • Customer discounts and promotions • Business Accounting • Mpesa integration • AI-powered low stock alerts And many more
Do you offer hardware devices?

We offer a variety of hardware options: • Wooden stations • Classic imported stations • Rugged handheld devices • Metallic mounted stations • Thermal printers • Barcode scanners • Cash drawers
How is the onboarding process?

Our super agent will: • Access and validate your business setup based on your business requirements and needs • Request for your business details ie; business name, logo etc for account creation purposes • Do product/service entry and help you on a full stock take • Hardware setup if required and install our app on your mobile phone • Visit your business and do a thorough training for you and your staff • Go-live and start enjoying your AI-powered business insights
Do you offer support?

We offer both Limited and 24/7 support depending on the selected subscription package. Please check terms and conditions.